Frequently Asked Questions

• For best results, any of our products should be used twice a day

• Gem Matter is safe for all ages.

• For anyone under the age of 2, consult with your doctor

• Results can take anywhere from 2 weeks to 8 weeks depending on the severity of each case. results may vary
• Gem Matter Lash and Brow Growth Serum is a 6 month supply and you should allow 2-4 months before seeing results

• Gem Matter restorative Oil has an herbal scent and no additional fragrances are added

• Gem Matter Beard Growth Oil has a masculine, cool cologne like scent

• Gem Matter Lash and Brow Growth serum does not have a scent

• Depending of the size of your target area, 1 2oz bottle will last 2 to 4 months

• Gem Matter Lash and Brow Growth Serum is a 6 month supply

• Olea euro-ales (Olive) oil, Vitis vinifera (Grapeseed) oil. Minthe piperita (Peppermint) oil, Arctium kappa (Burdock) root oil, Lavandula (Lavender oil

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• Gem Matter has an olive oil base. Consult with your doctor before use.

• If you have any open wounds on your face, avoid using the beard growth oil due to the fragrance added. 

Gem Matter should be stored in a cool dark area, away from sunlight refrigeration is not needed. examples would be a cabinet or any room in your home away from sunlight​

• This product can be used for as long as you'd like

• It is not necessary to take breaks in between bottles

• Gem matter has a shelf life of 1 year. If bottle was opened and not used within 1 year be sure to discard

• Dark herbs may be seen in the bottom of your bottle. This is residue from the herbs used and it is safe to continue use.

• Yes. Gem Matter should be used first if you are using other products

• Apply directly to the skin or scalp prior to using any other products

• It is best to take a before photo and compare your progress to the photo

• International shipping is not available at this time

• No refunds or returns due to the nature of this product